What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My jotform stopped working how do I fix it?

    Asked by larry holman on June 23, 2016 at 10:10 PM

    i set up jot form on my website www.gigantecatering.com it was working fine for yr now it is not sending email to my inbox how do i fix it 

     

    larry

    Page URL:
    www.gigantecatering.com

    JotForm stopped working how fix
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 23, 2016 at 10:33 PM

    Your email address appears to have been added to the bounce list, which is why you are not receiving the notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    You can also remove an email address from the bounce list using your account. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List.

    To prevent further bouncing related issues, you may also read this article: How to Setup Email Alerts to Prevent Email Bouncing Related Issues.