My jotform stopped working how do I fix it?

  • larry holman
    Asked on June 23, 2016 at 10:10 PM

    i set up jot form on my website www.gigantecatering.com it was working fine for yr now it is not sending email to my inbox how do i fix it 

     

    larry

  • Chriistian Jotform Support
    Replied on June 23, 2016 at 10:33 PM

    Your email address appears to have been added to the bounce list, which is why you are not receiving the notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    You can also remove an email address from the bounce list using your account. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List.

    To prevent further bouncing related issues, you may also read this article: How to Setup Email Alerts to Prevent Email Bouncing Related Issues.