- formenaAsked on June 24, 2016 at 02:29 AM
- JotForm SupportChriistianAnswered on June 24, 2016 at 02:58 AM
If I understand correctly, you are not receiving the email notification on one of your email addresses? This address firstname.lastname@example.org appears to have been added to the bounce list, which is why you are not receiving the notifications there. I have now removed the address from the bounce list so you should receive the next email notifications successfully.
You can also remove an address from the bounce list using your account. Please follow this guide to learn how: How to Remove Your Email Address from Bounce List. If you need further assistance, please let us know.