-
PSGMAsked on June 24, 2016 at 10:03 AM
Since you switched over to the new style of editing the Hide empty fields in email is no longer available. Is it gone for good or was it moved?
-
Welvin Support Team LeadReplied on June 24, 2016 at 11:35 AM
Empty fields are now hidden in the notification/autoresponder emails. If you'd like to keep the empty fields, you need to do it by accessing the old wizard (https://www.jotform.com/?old). If you'd like to switch back to the new wizard, go access https://www.jotform.com/?test.
-
PSGMReplied on June 24, 2016 at 11:45 AM
That is false information. I did a test and all the fields were there including empty ones
-
Welvin Support Team LeadReplied on June 24, 2016 at 12:43 PM
Well, I have tested the notification/autoresponder before sending my reply and it worked even if I've modified the template. Maybe, you are using the old template. Please try re-creating your notification and autoresponder emails. See if that works.