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    I am having issues recieving the submission to my designated email address...

    Asked by Abstract on November 08, 2010 at 08:51 AM

    This is my form: http://www.jotform.com/form/3110531187

    I have condistions set up that if someone chooses "Facility Rentals" and submits the form its suppose to go to one email. Then I have conditions set up that if everything else is chosen with the exception of "Facility Rentals" that its suppose to go to another email....however I will fill out the form to test live through the website and the submission forms never show up in their designated emails...but they show up in my jotform section of my forms...please help? 

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    JotForm Founder

    Answered by aytekin on November 08, 2010 at 10:04 AM

    I see that you have created a condition for each possible option. That should be the solution. Has that solved this problem?

    If you setup a condition for an email, that will email will simply stop working if that condition does not work. If you understand that I think you should be able to make this work.

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    Answered by Abstract on November 08, 2010 at 10:47 AM

    I said the same thing but even with the conditions set the way they are I am still not getting the submission forms...could this be a issue with my hosting company?

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    JotForm Founder

    Answered by aytekin on November 08, 2010 at 10:49 AM

    Clone the form and delete all of the conditions. Then see if you receive the emails.

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    Answered by Abstract on November 08, 2010 at 11:15 AM

    I cloned the form and still nothing...in reviewing the form it seems as if the recipient email is not being applied to the source code...????

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    Answered by Abstract on November 08, 2010 at 11:23 AM

    I finally got the contact form once I removed the conditions....it seems as if the issue is with the conditions? did I not set them up properly? ormay I shouldbe asking how do I set up conditions for emails?

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    JotForm Founder

    Answered by aytekin on November 09, 2010 at 07:07 AM

    I think you should setup one condition at a time and test it. Then you will be able to find which condition causing this problem. Again, using clone to do this is a good way. Since you won't delete all conditions on the original form but you will be able to test all of the conditions step by step on the cloned form.