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    PAYPAL not showing payments received???

    Asked by chg16 on June 24, 2016 at 12:18 PM
    payments received
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    JotForm Support

    Answered by BDAVID on June 24, 2016 at 01:04 PM

    That is because you have received incomplete payments: 

    An incomplete payment occurs when a form submitter does not complete the payment on Paypal side. So, I would recommend you to enable IPN (Instant Payment Notification), which is a POST message sent by Paypal whenever a transaction is completed on their side: https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal 

    You might like to read these guides:

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    https://www.jotform.com/help/135-How-to-view-incomplete-payments 

     

    Open a new thread if you need anything else, we will be glad to assist you.