JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
PAYPAL not showing payments received???Asked by chg16 on June 24, 2016 at 12:18 PM
That is because you have received incomplete payments:
An incomplete payment occurs when a form submitter does not complete the payment on Paypal side. So, I would recommend you to enable IPN (Instant Payment Notification), which is a POST message sent by Paypal whenever a transaction is completed on their side: https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal
You might like to read these guides:
Open a new thread if you need anything else, we will be glad to assist you.