General newsletter form from our website is not working

  • minalinsight
    Asked on June 24, 2016 at 12:41 PM

    Just checked newsletter subscription form from our websites's sidebar and looks like it  is not working. I did not receive any notification even though I signed up for newsletter just to test. All other forms are working fine.

    Please help.

  • victor
    Replied on June 24, 2016 at 1:35 PM

    When reviewing your site, I noticed that you have multiple forms embedded.

    52285018593156

    61055511548149

    I have reviewed both forms and neither have any integration.

    General newsletter form from our website is not working Image 1 Screenshot 30

    I also reviewed your email in our bounce list and was not found. I have reviewed you email history and noticed that emails have been sent out properly. Can you please verify your spam and junk folder.

    General newsletter form from our website is not working Image 2 Screenshot 41

     

  • minalinsight
    Replied on June 24, 2016 at 1:51 PM

    Just checked. It is working fine now.

  • victor
    Replied on June 24, 2016 at 1:59 PM

    Than you for the update. If you have any other question or issue, please do not hesitate contacting us.