What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    General newsletter form from our website is not working

    Asked by minalinsight on June 24, 2016 at 12:41 PM

    Just checked newsletter subscription form from our websites's sidebar and looks like it  is not working. I did not receive any notification even though I signed up for newsletter just to test. All other forms are working fine.

    Please help.

    Page URL:

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    Answered by victor on June 24, 2016 at 01:35 PM

    When reviewing your site, I noticed that you have multiple forms embedded.



    I have reviewed both forms and neither have any integration.

    I also reviewed your email in our bounce list and was not found. I have reviewed you email history and noticed that emails have been sent out properly. Can you please verify your spam and junk folder.


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    Answered by minalinsight on June 24, 2016 at 01:51 PM

    Just checked. It is working fine now.

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    Answered by victor on June 24, 2016 at 01:59 PM

    Than you for the update. If you have any other question or issue, please do not hesitate contacting us.