- cremarcAsked on March 23, 2012 at 05:59 AM
I have had this issue before and you sorted it for me but i'm having the same problem again.
when i make changes to my forms, they dont update on the live version. i Have been having to duplicate and change my source code to point to the new version.
can you please check this for me.
latest one is: http://form.jotformpro.com/jsform/20814595937969
i have made all fields mandetory but online the bottom 3 arent showing as that.
- canerbalciAnswered on March 23, 2012 at 06:12 AM
I've just opened your form and all the fields seem mandatory. I think the problem might be your browser caching an old version of your form.
Can you try a hard refresh? Assuming you are using Chrome on a Mac, you can do this with Cmd+Shift+R . Or you can use the settings menu (the little wrench right next to your address bar) menu to reach Tools->Clear Browsing Data and tick only 'empty the cache' to clear your browser cache.
Let me know if this doesn't work.
- cremarcAnswered on March 23, 2012 at 06:18 AM
I've tried both methods and still seeing the same.
here is the url,
do you see the updated version?
- JotForm SupportabajanAnswered on March 23, 2012 at 06:39 AM
Change the URL in the embedded form code from
Forms at http://form... addresses are served via a CDN (Content Delivery Network) and the node nearest to your location may not be refreshing its content in a timely fashion.
Do let us know if this helps.
- cremarcAnswered on March 23, 2012 at 06:54 AM
that did the trick, thanks.
can i do that on all future forms that start with that URL?
just in case i get the same issue?
- JotForm SupportabajanAnswered on March 23, 2012 at 07:00 AM
Yes, you can. If you experience any other issues with your forms, do let us know.
- cremarcAnswered on March 23, 2012 at 08:25 AM