Download problems

  • Profile Image
    hhbrady
    Asked on June 24, 2016 at 01:36 PM

    Hi there,

     

    I've tried twice to download all my uploads and it has failed each time today, although I have been able to do it successfully for the past three days. Please advise.

     

    Thank you,

    Heather Brady

  • Profile Image
    victor
    Answered on June 24, 2016 at 01:57 PM

    To assist you better could you please indicate what error you are having. You may also try downloading the files and submission using the EXPORT DATA feature. This will create a link so you can download all you upload files with the submission.

     

  • Profile Image
    hhbrady
    Answered on June 24, 2016 at 02:17 PM

    That worked, thanks!