What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Download problems

    Asked by hhbrady on June 24, 2016 at 01:36 PM

    Hi there,


    I've tried twice to download all my uploads and it has failed each time today, although I have been able to do it successfully for the past three days. Please advise.


    Thank you,

    Heather Brady

  • Profile Image

    Answered by victor on June 24, 2016 at 01:57 PM

    To assist you better could you please indicate what error you are having. You may also try downloading the files and submission using the EXPORT DATA feature. This will create a link so you can download all you upload files with the submission.


  • Profile Image

    Answered by hhbrady on June 24, 2016 at 02:17 PM

    That worked, thanks!