Jotform showing as disabled

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    Asked on June 24, 2016 at 02:52 PM

    Good afternoon, 

    We have one of our forms integrated with our ecommerce site, when we go to use the form, it is saying that the form has been deleted (see below) - I went to our forms and was unable to find the form - could you please let us know how we can retrieve the form. I looked in archive and did not find it. 


    Thank you,


  • Profile Image
    Answered on June 24, 2016 at 03:31 PM

    I checked your account and that form is currently in your trash and can be restored.  Here is our guide on how to do so: