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    My auto responder form gets cut off at bottom

    Asked by focustrain on June 24, 2016 at 03:18 PM

    My Toxic App auto response email form gets cut off after I have received a good test email.   After checking the next day, the bottom half gets cut off.   This appears to happen after at night.

    Do you know why this is happening?  If there is a size issue, why am I not getting error message at the time I request the email test.

    I have updated Jot Form Auto Responders several times including do extra saves.

    Thanks

     


    Dear {namefor},

    Thank you for subscribing to Toxic Apps! 

    Our mission is to identify apps, and social media trends that are harmful for minors so that parents can make the best decisions based on their values.

    Your subscription includes access to the Toxic Apps List and Toxic Apps Alerts (emails notifying you when new apps are added and useful information on how to manage cyber risk for your minor).

    RECIEPT:

    Name: {nameFor}

    Userid: {email7}

    Subscription:  {subscription}

    Phone Number: {phoneNumber}

    PDF:    {pdf-link}


    Please find the attached Risk Icon Key with descriptions for each icon attached to this email (PDF format).  We use the Risk Icons to display potential risks for every app displayed on the Toxic Apps List.  You can also access the Risk Icon Key from the Toxic Apps webpage (once you are logged in).

    Thank you again and please do not hesitate to contact Toxic Apps if you have and questions or suggestions.


    Thank you,

    Barry Crutchfield & Gary Lipps
    Toxic Apps, LLC
    Austin, TX

    888-507-5775


    Risk Icon Key

    The descriptions of and warnings related to the various Apps discussed herein are based on opinions of Toxic Apps, LLC, and have been developed in a good-faith effort to educate parents of minors and to  define risks for children. Others may have wholly different opinions. (6/22/16)

    cut Emails email form size name
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    JotForm Support

    Answered by BDAVID on June 24, 2016 at 04:06 PM

    Please try the following:

    1) Clone your form: https://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    2) Then delete the autoresponder and create it again:

    3) Test the form again, you will see it will not show cut off:

    Let us know if you need more help.