- stevedupAsked on June 24, 2016 at 03:30 PM
- JotForm SupportdavidAnswered on June 24, 2016 at 03:49 PM
I checked our email logs for the addresses in your form and they have indeed been failing to couple of them. It looks like your addresses were rejecting the emails as spam. When enough were rejected, it resulted in your addresses being placed on our bounce list to prevent further rejected emails.
I removed your addresses from the list and the notifications should attempt to send once again. For more information on how to prevent this from happening again in the future, please see the following guide:
Since the emails were being rejected by IP, you may need to whitelist our domains and IP's with your email provider:
IF you suspect any further addresses are on our bounce list, you can can remove them yourself: