Downloading Data

luckypawsmn

Asked on June 24, 2016 at 4:01 PM

When I try to download my data, a zip file downloads, but it is empty. What am I doing wrong?
BJoanna

Replied on June 24, 2016 at 4:43 PM

I assume that you are downloading data from Data page of your account.

I have successfully downloaded data from your account. Zip file is 5,86 MB large. I also successfully unzipped that file. File is not empty, it has data from all 15 forms you have.

Please try again to download your data from data page.

If the issue persist, let us know.