What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I had my friend set up this account for me and I am not sure of the username or password but she has passed away now so I can't access my account

    Asked by Kevin Edwards on March 23, 2012 at 08:47 AM

    I get emails from people but they is no field with them to input reply information, we need to add contact number and email address details to our form

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    Answered by ItalyTech on March 23, 2012 at 08:51 AM

    Hi, I don't find any registered account with your email address. We have only one guest account with no form related with this email address. Please double check it. Thanks, Alessandro