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  • Profile Image

    Still having problems with form display on mobile devices

    Asked by George Thompson  on June 25, 2016 at 01:12 AM


    Further to previous contacts I have reverted all my forms back to a time when they displayed properly.

    I have embedded a form on a separate page to avoid any conflict with the site main pages and embedded the form as an iframe see http://www.phuketacetours.com/ppcruiserbook.html

    It displays correctly on my desktop but on ipad and iphone the Name field and Date field burst out of their boxes

    Please can you help.


    Kind regards


    Page URL:

    mobile display
  • Profile Image
    JotForm Support

    Answered by Welvin on June 25, 2016 at 07:07 AM

    The theme that you are currently using is currently not set to be responsive. I'm working on this now and I'll let you know later. 

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    JotForm Support

    Answered by Welvin on June 25, 2016 at 07:24 AM

    I have injected the following custom CSS codes to your form:

    @media only screen and (max-device-width: 700px) {

    .form-line-column {

        width: 100%;



    @media only screen and (max-device-width: 768px) {

    [data-type="control_fullname"] .form-sub-label-container {

       width: auto !important;


    [data-type="control_datetime"] .form-sub-label-container {

       width: auto !important;


    .form-textarea {

        width: 100% !important;

        white-space: normal;



    Now, I would suggest changing the entire HTML codes in your website to the following: http://pastiebin.com/576e696beab8b

    You can check the result in this page (this is using your form): https://shots.jotform.com/welvin/html/869187-form.html