Reloading the form and clearing data in new form

  • DacotaTravel
    Asked on June 25, 2016 at 12:02 PM

    We need to collect basic contact info at large shows QUICKLY! once the submit button is hit, the "Thank You" screen pops up. At this point it seems that the only way to get the form is to hit the back button. Is there a quicker way?

    Question #1, once customer hits submit, how do I get the form to reload for the next customer?

    Question #2, how does the form reload blank (no previous data)?

  • Jan
    Replied on June 25, 2016 at 1:58 PM

    Question #1: Once customer hits submit, how do I get the form to reload for the next customer?

    You can redirect the Thank You page to the URL of the form so that once the customer hits submit, he/she will be redirected back to the 1st page of your form. Click the Thank You button in the toolbar. In the Thank You wizard, select "Redirect to external link" and then put the form's URL in the URL box.

    Reloading the form and clearing data in new form Image 1 Screenshot 30

    Please check this helpful guide: Setting-Up-the-Thank-You-Page

     

    Question #2: How does the form reload blank (no previous data)?

    Once you open a form, it is blank normally. You can set a Clear form button beside the Submit button if you like. Click the Submit button field and then Turn On the Reset button.

    Reloading the form and clearing data in new form Image 2 Screenshot 41

     

    Hope that helps. If you have any questions, let us know. Thank you.

  • PodiumMC
    Replied on January 18, 2017 at 12:14 PM

    That's not good enough. I would like the form to reload to it's original state once the submit button is pressed. Can you make such a feature?
  • Jan
    Replied on January 18, 2017 at 12:33 PM

    @PodiumMC

    I created a separate thread for you, please wait for our reply on this thread: https://www.jotform.com/answers/1038402.

    Thank you.