What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reloading the form and clearing data in new form

    Asked by DacotaTravel on June 25, 2016 at 12:02 PM

    We need to collect basic contact info at large shows QUICKLY! once the submit button is hit, the "Thank You" screen pops up. At this point it seems that the only way to get the form is to hit the back button. Is there a quicker way?

    Question #1, once customer hits submit, how do I get the form to reload for the next customer?

    Question #2, how does the form reload blank (no previous data)?

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    JotForm Support

    Answered by Jan on June 25, 2016 at 01:58 PM

    Question #1: Once customer hits submit, how do I get the form to reload for the next customer?

    You can redirect the Thank You page to the URL of the form so that once the customer hits submit, he/she will be redirected back to the 1st page of your form. Click the Thank You button in the toolbar. In the Thank You wizard, select "Redirect to external link" and then put the form's URL in the URL box.

    Please check this helpful guide: Setting-Up-the-Thank-You-Page

     

    Question #2: How does the form reload blank (no previous data)?

    Once you open a form, it is blank normally. You can set a Clear form button beside the Submit button if you like. Click the Submit button field and then Turn On the Reset button.

     

    Hope that helps. If you have any questions, let us know. Thank you.

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    Answered by PodiumMC on January 18, 2017 at 12:14 PM

    That's not good enough. I would like the form to reload to it's original state once the submit button is pressed. Can you make such a feature?
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    JotForm Support

    Answered by Jan on January 18, 2017 at 12:33 PM

    @PodiumMC

    I created a separate thread for you, please wait for our reply on this thread: https://www.jotform.com/answers/1038402.

    Thank you.