How can I downgrade to the free membership for this month?

  • stewartsal
    Asked on June 25, 2016 at 8:44 PM

    I was just billed for bronze membership but I will not be needing it as I do not receive that many forms.

  • David JotForm Support Manager
    Replied on June 25, 2016 at 10:46 PM

    Please check this guide to learn how to downgrade your subscription: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    I see your subscription renewed today, do you want to downgrade it immediately? If yes, please confirm, so we can refund this recent charge.