Adobe Muse: My form doesn't not show up on iPhone sized resolutions

  • castcenters
    Asked on June 26, 2016 at 12:16 AM

    Hi,

    My form doesn't how up on iPhone sized resolutions, it also disappears when the size of the browser changes. In an effort to fix I have created 3 different forms for different break points. I seem to have solved the issues (besides have multiple places capturing information), but the smallest form still doesn't act correct. 

    If it helps the site I built was built using Muse.

     

     

     

     

    Page URL: http://castcentersontour.imrdesign.com
  • liyam
    Replied on June 26, 2016 at 2:14 AM

    Hello castcenters,

    Can you try adding the Mobile Responsive widget on your form? Once added, this widget should automatically add compatibility for the most common media screen resolutions for browsers.

    Adobe Muse: My form doesnt not show up on iPhone sized resolutions Image 1 Screenshot 20

     

    Thanks.

  • castcenters
    Replied on June 26, 2016 at 3:45 PM
    Hi I did this and it seems to work for every screen except the iphone. Here is a screen shot.
    Rich
    Brand Specialist / Designer (Web, Print, Apparel)/Photographer
    imrdesign.com
    (954)-579-7978(tel:(954)-579-7978)
    *Please Excuse Typos, this was sent from my phone*
    ...
  • Mike
    Replied on June 26, 2016 at 5:19 PM

    Unfortunately, we cannot receive image attachments by email. If the issue still persists, please upload your screenshot through support forum.

    When I test this with iPhone simulator via https://www.browserstack.com the form seems to be fine.

    Adobe Muse: My form doesnt not show up on iPhone sized resolutions Image 1 Screenshot 20

    Thank you.

  • castcenters
    Replied on June 27, 2016 at 10:45 AM
    Thanks for the response. I did figure it out.
    I have run into another issue however. on mobile the drop down menu does not internally scroll this you cannot access all the options for selection. Is the anyway to make this happen? Should i use a different drop down menu?
    Thanks in advance.
    Brand Specialist / Designer (Web, Print, Apparel)/Photographer
    imrdesign.com
    (954)-579-7978(tel:(954)-579-7978)
    *Please Excuse Typos, this was sent from my phone*
    ...
  • beril JotForm UI Developer
    Replied on June 27, 2016 at 11:18 AM

    On behalf of all my colleagues involved, you're kindly welcome. I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/870018