What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Adobe Muse: My form doesn't not show up on iPhone sized resolutions

    Asked by castcenters on June 26, 2016 at 12:16 AM

    Hi,

    My form doesn't how up on iPhone sized resolutions, it also disappears when the size of the browser changes. In an effort to fix I have created 3 different forms for different break points. I seem to have solved the issues (besides have multiple places capturing information), but the smallest form still doesn't act correct. 

    If it helps the site I built was built using Muse.

     

     

     

     

    Page URL:
    http://castcentersontour.imrdesign.com

    adobe muse mobile form
  • Profile Image
    JotForm Support

    Answered by liyam on June 26, 2016 at 02:14 AM

    Hello castcenters,

    Can you try adding the Mobile Responsive widget on your form? Once added, this widget should automatically add compatibility for the most common media screen resolutions for browsers.

     

    Thanks.

  • Profile Image

    Answered by castcenters on June 26, 2016 at 03:45 PM
    Hi I did this and it seems to work for every screen except the iphone. Here is a screen shot.
    Rich
    Brand Specialist / Designer (Web, Print, Apparel)/Photographer
    imrdesign.com
    (954)-579-7978(tel:(954)-579-7978)
    *Please Excuse Typos, this was sent from my phone*
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on June 26, 2016 at 05:19 PM

    Unfortunately, we cannot receive image attachments by email. If the issue still persists, please upload your screenshot through support forum.

    When I test this with iPhone simulator via https://www.browserstack.com the form seems to be fine.

    Thank you.

  • Profile Image

    Answered by castcenters on June 27, 2016 at 10:45 AM
    Thanks for the response. I did figure it out.
    I have run into another issue however. on mobile the drop down menu does not internally scroll this you cannot access all the options for selection. Is the anyway to make this happen? Should i use a different drop down menu?
    Thanks in advance.
    Brand Specialist / Designer (Web, Print, Apparel)/Photographer
    imrdesign.com
    (954)-579-7978(tel:(954)-579-7978)
    *Please Excuse Typos, this was sent from my phone*
    ...
  • Profile Image
    JotForm Support

    Answered by beril on June 27, 2016 at 11:18 AM

    On behalf of all my colleagues involved, you're kindly welcome. I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/870018