Data Export Downloads are corrupted

  • Profile Image
    cactix
    Asked on June 26, 2016 at 02:55 AM

    Hello there

     

    I tried to export my data twice. The zip files are corrupted. There are no files in them. Please help as I think the deadline to export for my account is tomorrow.

     

    Thank you

  • Profile Image
    liyam
    Answered on June 26, 2016 at 08:28 AM

    Hello cactix,

    I tried downloading your data and did not find an issue with it.

    If you are using the default windows extractor/zip tool, please download Winrar. If by using winrar and the problem persists, please do let us know.

    Thanks.