What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Data Export Downloads are corrupted

    Asked by cactix on June 26, 2016 at 02:55 AM

    Hello there


    I tried to export my data twice. The zip files are corrupted. There are no files in them. Please help as I think the deadline to export for my account is tomorrow.


    Thank you

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    JotForm Support

    Answered by liyam on June 26, 2016 at 08:28 AM

    Hello cactix,

    I tried downloading your data and did not find an issue with it.

    If you are using the default windows extractor/zip tool, please download Winrar. If by using winrar and the problem persists, please do let us know.