- TankeroniAsked on June 26, 2016 at 11:21 AM
I've been getting frustrated lately because I can't just simply make a change and preview it, and count on it. It changes even if I do no work, but simply preview it or View Form 20 minutes later.
Here are some examples of the type of thing that is happening:
I will set a conditional logic that if one choice is selected from the dropdown menu, another items appears. Sometimes it does, and sometimes it doesn't. If I preview it might, if I View Form it might not.
Even though the dropdown menu has the empty text option set to "Please select a choice" it will not always show that when I preview - instead it will start off as if I've selected one of the dropdown choices to be the default option. Yesterday, I preview it, they are showing the default empty text I wrote as they should. But today, they are not, choosing (randomly it seems) one of the other options, as if the changes I made yesterday were undone.
Very Specific example happening right now:
As I write this, and just Viewed my form, the "Script" dropdown is showing, as default, "I will not be using a script." Well that was not what it showed last night. Last night it showed what I still have set, instead of this seemingly random mix-up. Why would it do that when I have the Empty Option Text written ("Please select an option.") and the Default selected answer is blank? How could it possibly show another option as if I set it as default?
I don't have it published because I don't want people to submit as I work on it, using up my free submissions. I want to work on the form without that worry.
Here is the URL of the form when I view it:
Thanks in advance.
- JotForm SupportMike_GAnswered on June 26, 2016 at 11:59 AM
I believe this is happening because the AutoFill feature of your form is enabled.
Please try to disable it and check if you are still having the same issue.
- TankeroniAnswered on June 26, 2016 at 01:45 PMThanks, that seems to work. You might want to make that a lot more obvious
upfront given the big annoyance while building ... at least have the
default be disabled.
- JotForm SupportMike_GAnswered on June 26, 2016 at 01:59 PM
We would like to apologize for any inconvenience, however, I believe AutoFill feature is disabled by default when you create your form.
- TankeroniAnswered on June 26, 2016 at 03:45 PMNo problem, but you should know I've never used that Preferences area and
didn't even know about the feature.
- JotForm SupportjonathanAnswered on June 26, 2016 at 05:02 PM
Thank you for your feedback. You must be used to the old Preferences UI. We recently have updated the UI, so it is understandable to be confusing a bit in using the Form Builder.
Do let us know if there is more we can assist you with.