Did Not Receive Email Notification for request #460

  • Profile Image
    Asked on June 27, 2016 at 01:45 AM



    The notification is hit and miss and this is very frustrating indeed!!!


    Can you please help.


  • Profile Image
    Answered on June 27, 2016 at 04:21 AM

    I checked the mail log of the email associated to your account unimelb (info-dpm@unimelb.edu.au) and the emails were sent successfully. 


    If you are not receiving the emails, can you check the spam folder and see if the email went there? If the emails are still not there, can you try to use noreply@jotform.com as your Sender Email instead of info-dpm@unimelb.edu.au?


    Do let us know if the issue still persists.