What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I disabled the pay portion for my form because it exceeded 10 submissions. why was it disabled if it did not contain the paypal portion?

    Asked by lmbrdo on March 23, 2012 at 12:43 PM
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    Answered by jeanettebmz on March 23, 2012 at 01:07 PM

    The free plan only allows 10 payments per month, once it reaches the quota , it'll get disable automatically , no matter if you remove the paypal portion from your form.

    Sorry, but it's all about the usage, and once it reaches the limit , it gets disabled

     

    Jeanette