What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    No longer receiving email notifications

    Asked by CRCforms on June 27, 2016 at 05:13 AM

    I have set up several forms that have automatic notifications and they're no longer working. Even a test email is not getting through.

    Any ideas what may be causing it?


    Russell Grief

    Cambridge Regional College

    Page URL:

  • Profile Image

    Answered by Irshad on June 27, 2016 at 07:47 AM

    We apologize for the inconvenience that may have caused. Can you please check your email's spam/bulk folder?

    Also please try to change form's notification sender email address to noreply@jotform.com or noreply@formresponse.com and see if the said issue still persist or not.

     Also please check the below article related to email notification issues: