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CRCformsAsked on June 27, 2016 at 5:13 AM
I have set up several forms that have automatic notifications and they're no longer working. Even a test email is not getting through.
Any ideas what may be causing it?
Regards
Russell Grief
Cambridge Regional College
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IrshadReplied on June 27, 2016 at 7:47 AM
We apologize for the inconvenience that may have caused. Can you please check your email's spam/bulk folder?
Also please try to change form's notification sender email address to noreply@jotform.com or noreply@formresponse.com and see if the said issue still persist or not.
Also please check the below article related to email notification issues:
http://www.jotform.me/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues