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    No longer receiving email notifications

    Asked by CRCforms on June 27, 2016 at 05:13 AM

    I have set up several forms that have automatic notifications and they're no longer working. Even a test email is not getting through.

    Any ideas what may be causing it?

    Regards

    Russell Grief

    Cambridge Regional College

    Page URL:
    https://form.jotform.com/CRCforms/FT-Application-form

    email notifications email receiving no longer receiving
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    Answered by Irshad on June 27, 2016 at 07:47 AM

    We apologize for the inconvenience that may have caused. Can you please check your email's spam/bulk folder?

    Also please try to change form's notification sender email address to noreply@jotform.com or noreply@formresponse.com and see if the said issue still persist or not.

     Also please check the below article related to email notification issues:

    http://www.jotform.me/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues