I'm getting an error in 2Checkout when placing an order

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    Asked on June 27, 2016 at 07:16 AM


    I have use 2 checkout in DEMO mode this is working proper but i have used in  live mode  and i have change setting  in 2 checkout account Site setting is 'OFF' and my admin site 2 checkout demo Mode is 'No' but i have place order then redirect https://sandbox.2checkout.com/checkout/purchase but show error below

    Inline image 1


    and demo mode is working proper 


    Inline image 2




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    Answered on June 27, 2016 at 07:29 AM

    I'm sorry, but we cannot view your screenshots. Please upload it here instead. Here's our guide on how to upload a screenshot: https://www.jotform.com/answers/277033

    Also, let us know the form URL so we can check your settings. 

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    Cindy Morris 
    Answered on June 29, 2016 at 04:01 PM

    I cannot see the screeenshots, but it sounds like you have a Sandbox ID in place of your live Seller ID.  Please contact our support team for additional integration questions.