What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I have a reference number in Email Notification?

    Asked by test on June 27, 2016 at 08:56 AM
    reference number
    reference number reference number email notification notification
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    JotForm Support

    Answered by Jan on June 27, 2016 at 12:16 PM

    Yes, you can have a generated number in the email notification. First, you need to insert a Unique ID widget on your form. Please refer to this guide: How-to-Add-Custom-Unique-IDs-to-your-Form-Submissions

    After that, you need to make sure that it is included in your email notification message. Normally, the field ID should automatically be generated. If not, you need to add it manually by clicking the "Form Fields" drop down and then selecting the "Unique ID" field (Reference Number).

    If you have any questions, let us know. Thank you.