What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Test email not being received by the recipientAsked by anjennette on June 27, 2016 at 09:26 AM
I changed the recipient email address and when I send a test email it's still sending the test to the old email address. Why is that? Is there someplace else I have to edit? Please refer to the form link for more details. Thank you!
Whenever you use the Test Email button, it will send the test notification to the account's email address. In order to test if the email recipient will receive the test notification, you need to fill up the actual form and submit it. Please check this related guide: how to properly change and test a new email recipients.
Hope that helps. Thank you!
New response received
Thank you. What if I want to change the account email address to something
Regional Manager – Northern California
Better Homes and Gardens Mason-McDuffie Real Estate
BRE#: 01821716 | Mobile: 415-439-3604
*P* *Please consider the environment before printing this email**.*
*The information in this electronic mail message is the sender's
confidential business and may be legally privileged. It is intended solely
for the addressee(s). Access to this internet electronic mail message by
anyone else is unauthorized. If you are not the intended recipient, any
disclosure, copying, distribution or any action taken or omitted to be
taken in reliance on it is prohibited and may be unlawful.*
Whatever the current account email is set to, that is where the test emails will be sent. To test other recipients, you can send a submission through the form.