What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The form is keeping the old field entries instead of the new one

    Asked by max123jot on June 27, 2016 at 10:15 AM

    it seems that in form testing the data does persist from one access of the form to the next. i deleted my cache and browsing history....yet the info still shows up....even when i reboot my computer


    please advise

  • Profile Image
    JotForm Support

    Answered by Welvin on June 27, 2016 at 10:56 AM

    This is caused by the Continue Forms Later option which is currently enabled in your form.


    The previous data is saved in your browser and rendered it on your next visit/submission to the form. To avoid getting this issue, you have to clear your browsing data including the cookies for Jotform before resubmitting the form. 

  • Profile Image

    Answered by max123jot on June 27, 2016 at 12:45 PM
    i misunderstood the meaning of this functionality
    i unchecked the box and we are good