On mobile the drop down menu does not internally scroll this you cannot access all the options for selection.

  • castcenters
    Asked on June 27, 2016 at 11:17 AM
    I have run into another issue however. on mobile the drop down menu does not internally scroll this you cannot access all the options for selection. Is the anyway to make this happen? Should i use a different drop down menu?
    Thanks in advance.
    Brand Specialist / Designer (Web, Print, Apparel)/Photographer
    imrdesign.com
    (954)-579-7978(tel:(954)-579-7978)
    *Please Excuse Typos, this was sent from my phone*
    ...
  • beril JotForm UI Developer
    Replied on June 27, 2016 at 11:29 AM

    I've tested your form on my phone, I am able to reproduce the same issue that you’re having. Could you try to re-embed your form as you see below?

     <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/61776736233159" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="yes"> </iframe>

    If this does not resolve the issue, please let us know and we will be glad to take another look.

  • castcenters
    Replied on June 27, 2016 at 3:13 PM

    Hi,

    I went ahead and added the form with the iframe you provided and I am still having the non scrolling issue on mobile

  • jonathan
    Replied on June 27, 2016 at 4:32 PM

    I test the embedded form on your website http://castcentersontour.imrdesign.com/ using mobile browser, and it has work so far. See this video when I test.

    On mobile the drop down menu does not internally scroll this you cannot access all the options for selection Screenshot 20

    Did I made the correct test? Can you please provide more details how it was not working for you? 

    Tell us which specific mobile browser you used to produce the issue so that we can test as well.

    We will wait for your response.