What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long the JotForm servers keep the information so that the users could fill the form at a later date?

    Asked by max123jot on June 27, 2016 at 01:31 PM
    would you inform me the duration that the jot form servers keep the
    information on the form so users could access the "live form" at a later
    date
    session storage auto-fill fill forms later
  • Profile Image
    JotForm Support

    Answered by Kiran on June 27, 2016 at 01:42 PM

    If the auto-fill feature enabled on the form, the information will be stored in the browser storage. So,  the information can be accessed only when the form is re-opened using the same browser on the same computer. If the browser cache is cleared, the data on the form will be lost.

    If you are using the session parameter method, the information filled on the form will be stored in the JotForm servers for 90 days.

    Hope this information helps! If you have any questions, please let us know. We will be happy to assist.

  • Profile Image

    Answered by max123jot on June 27, 2016 at 04:45 PM
    yes
    i think so
    i am using a {edit_submission}
    Not sure what session parameter means
    m
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on June 27, 2016 at 05:34 PM

    The session parameter is explained in the guide below that you may go through.

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    If you have any other questions, please let us know. We will be happy to help.