How long the JotForm servers keep the information so that the users could fill the form at a later date?

  • max123jot
    Asked on June 27, 2016 at 1:31 PM
    would you inform me the duration that the jot form servers keep the
    information on the form so users could access the "live form" at a later
    date
  • Kiran Support Team Lead
    Replied on June 27, 2016 at 1:42 PM

    If the auto-fill feature enabled on the form, the information will be stored in the browser storage. So,  the information can be accessed only when the form is re-opened using the same browser on the same computer. If the browser cache is cleared, the data on the form will be lost.

    If you are using the session parameter method, the information filled on the form will be stored in the JotForm servers for 90 days.

    Hope this information helps! If you have any questions, please let us know. We will be happy to assist.

  • max123jot
    Replied on June 27, 2016 at 4:45 PM
    yes
    i think so
    i am using a {edit_submission}
    Not sure what session parameter means
    m
    ...
  • Kiran Support Team Lead
    Replied on June 27, 2016 at 5:34 PM

    The session parameter is explained in the guide below that you may go through.

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    If you have any other questions, please let us know. We will be happy to help.