What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are all the submissions on my site saved or is there a limit as to how many?

    Asked by sperorehab on June 27, 2016 at 01:49 PM

    it seems like all submitted jot forms are not saved.  Is there a maximum number of saved files you guys keep or should I be able to access all JotForms that have been created on my site?  If so- please advise as to how.

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    JotForm Support

    Answered by Kiran on June 27, 2016 at 02:58 PM

    Do you mean to say that the submissions received for your JotForm are not stored? As I check your JotForm, I see that there are 147 submissions at the moment. Please be noted that Free subscription accounts are limited to store 500 submissions/100MB of files in the account, receive up to 100 submissions/10 payments/1000 form views in a month.

    If any of the limits are reached, the forms shall be disabled. You may consider upgrading the account to a paid subscription to continue receiving the form submissions. 

    You may check your account status by clicking on User icon on the right-top corner after logging to your account.

    Hope this information helps! If you any questions in this regard, please let us know. We will be happy to assist.