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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to create PDF form

    Asked by aptusfinancial on June 27, 2016 at 03:44 PM

    Hi there! I am trying to get our form into the page breaks pdf form, but when I click it the wheel just turns and turns with no progress. Is this a little glitch in the program? Are you able to email me one in the meantime? Thanks!


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    JotForm Support

    Answered by jonathan on June 27, 2016 at 05:09 PM

    Your form https://www.jotform.us/form/60534986605160 was very long with about 336 fields on it. It seems that the create PDF form tool was failing on your end due to the number of fields on the form.

    But I tried it on my end and waited a bit more, and the PDF form was created after a while.

    I did noted some misaligned fields on the pdf form version. You will need to modify the form form to properly set the pdf version.

    Can you try waiting a bit more until the PDF was completed. It took about 5mins for me to complete.

    Let us know if it did not work for you.