What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my forms not forwarding to my email anymore?

    Asked by lovehatetattooinfo on June 27, 2016 at 04:49 PM

    Please help!

     

    My Forms email forwarding not forwarding
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 27, 2016 at 06:05 PM

    Have you checked spam folders? I checked the email recipient for this form: http://www.jotform.me/form/51801023916447, and it is not in our bounce list.

    You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com 

     

    Let us know if you need more help.