Why are my forms not forwarding to my email anymore?

  • Profile Image
    lovehatetattooinfo
    Asked on June 27, 2016 at 04:49 PM
  • Profile Image
    BDAVID
    Answered on June 27, 2016 at 06:05 PM

    Have you checked spam folders? I checked the email recipient for this form: http://www.jotform.me/form/51801023916447, and it is not in our bounce list.

    You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com 

     

    Let us know if you need more help.