not getting notifications

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    nextlevelsigns
    Asked on June 27, 2016 at 05:07 PM
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    BDAVID
    Answered on June 27, 2016 at 06:21 PM

    I just checked your form http://www.jotform.us/form/51865448203154, and the recipient email is not in bounce list.

    Have you checked your spam folders? You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

     

    Let us know if you need more help, we will be glad to assist you.