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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My account was auto-suspended

    Asked by Jorge Medina  on June 27, 2016 at 05:44 PM

    My account was auto-suspended.  Please advise.

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    JotForm Support

    Answered by BDAVID on June 27, 2016 at 06:58 PM

    Your account "PHSSFLORIDA" has been reactivated.

    Our phishing detector system suspended your account. I see your forms do not violate our terms of use, however, the "Username" and "Password" words, in your form's text, is causing the suspension. Those words are flagged in the system as the most used in phishing forms.

    I have white-listed the forms, but it is not a guarantee that it won't happen again, so I would suggest you removing those words.

    Let us know if you need more help.