What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't find my jotform account

    Asked by kmocabee on June 27, 2016 at 06:20 PM

    Hi, we manage a web page for our client, and there was a jotform used for one of the pages. We can't seem to locate the account that was used to create it and we need to modify it. 

    the website is:


    the page we need to modify is:


    which is using the following code:


    We have a jotform account, but this form is not in there. Any guidance would be appreciated. 



    Page URL:

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    JotForm Support

    Answered by jonathan on June 27, 2016 at 09:23 PM

    I checked the form https://www.jotform.us/form/42866247699171  and it was actually on your account. I see it on your My Forms page.

    You need to login to your account/username kmocabee at https://www.jotform.com/login to see the form.

    Let us know if you need further assistance.



  • Profile Image

    Answered by kmocabee on June 28, 2016 at 09:45 AM
    Well, I feel dumb. I totally missed that.

    Thank you.