What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorize.Net Integration

    Asked by Erin Wind   on June 27, 2016 at 06:20 PM


    I am contacting you from Integrity Payment Systems and we are in the process of boarding a business that uses your JotForm program on their website, and they would like to start taking payments through Authorize.Net. Could you tell me how payments are processed when using this gateway? When the customer is ready to checkout, does the website redirect to Authorize.Net's servers for the card information to be entered, or are the card details entered into your software?

    Thank you!

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    JotForm Support

    Answered by BDAVID on June 27, 2016 at 09:21 PM

    The credit card information is entered through the form, please note that the credit card details are not store anywhere in JotForm account.

    You can test the integration in sandbox mode, please check this guide: https://www.jotform.com/help/221-How-to-Test-Authorize-net-Payment-Tool-on-Sandbox-Mode 

    Let us know if you need more help.