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LSSMFormsAsked on June 27, 2016 at 6:40 PM
Hi. We have done several tests and when we hit the "submit" button we never receive the application or notification that we have a submission on our form. The email address is correct info@lifeschoolsalem.com thanks! Heather
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David JotForm Support ManagerReplied on June 27, 2016 at 10:04 PM
In order to properly test a form, you need to do a real submission: https://www.jotform.com/help/314-How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-
Please check your spam folder if you don't see it. Also, I would recommend you to white-list our domain names, to prevent bouncing issues, as we use Amazon SES method for "noreply@jotform.com" sender:
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com
Let us know if you need more help.