- ChrisdphotosAsked on June 27, 2016 at 07:07 PM
Client tried to pay and received a message saying there was a problem with "the PayPal email address supplied by the seller." I am using my correct email address, and it matches the one I use on PayPal...any ideas on what went wrong?Page URL:
- JotForm SupportjonathanAnswered on June 27, 2016 at 10:30 PM
The Paypal account information on your form https://www.jotform.us/form/60635297221151 was not correctly configured.
then in account configuration screen
The Paypal account should be an email account (paypal account).
Please correct this on your form, and this should resolve the issue.
Let us know if issue still remains.