What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    So I need to upgrade due to my form views, choose Silver and it wants to charge me more?

    Asked by tuffbullbars on June 27, 2016 at 07:12 PM
     Yearly $319/year

    This morning, I have logged in to upgrade my account due to form views being over the limit. I'm on Bronze at the moment, so would need to upgrade to Silver. Clicked upgrade, selected the Yearly $319 (copy pasted at the top) and then it send me to another window to order, with a price of $440+ 

    Why is there a price difference? What is the yearly price? 

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 27, 2016 at 10:39 PM

    The price may have been automatically converted by your payment processor from US dollars (USD) to Australian dollars (AUD). I would like to inform you that the price for the Silver Yearly plan is displayed in USD, so the Silver yearly will be shown as $319USD. However, since you are an australian user, the payment processor automatically converted the price into AUD, so now when you opened another window, the price will be shown as $440AUD or any rate at the time of your upgrade.

    If you need further assistance, please let us know.