- benroetgerAsked on June 27, 2016 at 10:06 PM
Hello please help.
I have created a form which works perfectly. After 10 submissions no problem BUT the user who created and submited the form can go back into previous ones and change data?
How can i stop this from happening??
- JotForm SupportKevin_GAnswered on June 27, 2016 at 11:45 PM
Your users should be getting the edit link, but I could not find it in the emails nor thank you page.
I'm not sure if you removed the edit link from there, if not, I would suggest you to add this widget to your form: https://widgets.jotform.com/widget/get_form_page_url
This guide will help you to add the widget: How-to-Add-a-Widget-to-your-Form
Then add a condition, for example, if the widget contains "edit" hide fields and submit button:
So you will avoid users to edit their previous submission.
Hope this helps.
- benroetgerAnswered on June 28, 2016 at 12:07 AM
This does not help me.
Is there not a simple way to enforce protocol that once a form is submitted it cannot be changed???.... This is how business works...
- JotForm SupportKevin_GAnswered on June 28, 2016 at 12:22 AM
Unfortunately this is not available, your users are getting the edit link from something that is sent to them, I checked your forms and I could not find any auto-responder, the email sent to your submitter.
Otherwise they will not know how to get the edit link, I would suggest you to double check all the info that has been given to them and ensure the edit link has not been provided.
If you want we can escalate this thread to our second level as a feature request, but do note that this may take some time to be implemented, it will be considered if there are more users requesting the same.
Please do let us know.
- benroetgerAnswered on June 28, 2016 at 04:16 PM
Kevin, would i be able to speak to someone one on one in support please?
Thank you for you answer. Please reach me on email at email@example.com there may infact be something i can do within the current forms to suit my needs?
- JotForm SupportKiranAnswered on June 28, 2016 at 04:58 PM
This support forum is our primary support and you may ask any of your questions related to your JotForms. One of our support team members can address your query in a timely manner. You may also keep your question private so that you and our support staff only can view the thread. You may also send us an email to firstname.lastname@example.org.