Users being able to edit submitted forms

  • benroetger
    Asked on June 27, 2016 at 10:06 PM

    Hello please help.

     

    I have created a form which works perfectly. After 10 submissions no problem BUT the user who created and submited the form can go back into previous ones and change data?

     

    How can i stop this from happening??

  • Kevin Support Team Lead
    Replied on June 27, 2016 at 11:45 PM

    Your users should be getting the edit link, but I could not find it in the emails nor thank you page.

    I'm not sure if you removed the edit link from there, if not, I would suggest you to add this widget to your form: https://widgets.jotform.com/widget/get_form_page_url

    This guide will help you to add the widget: How-to-Add-a-Widget-to-your-Form

    Then add a condition, for example, if the widget contains "edit" hide fields and submit button:

    Users being able to edit submitted forms Image 1 Screenshot 20

    So you will avoid users to edit their previous submission.

    Hope this helps.

  • benroetger
    Replied on June 28, 2016 at 12:07 AM

    This does not help me. 

     Is there not a simple way to enforce protocol that once a form is submitted it cannot be changed???.... This is how business works... 

  • Kevin Support Team Lead
    Replied on June 28, 2016 at 12:22 AM

    Unfortunately this is not available, your users are getting the edit link from something that is sent to them, I checked your forms and I could not find any auto-responder, the email sent to your submitter.

    Otherwise they will not know how to get the edit link, I would suggest you to double check all the info that has been given to them and ensure the edit link has not been provided. 

    If you want we can escalate this thread to our second level as a feature request, but do note that this may take some time to be implemented, it will be considered if there are more users requesting the same. 

    Please do let us know. 

  • benroetger
    Replied on June 28, 2016 at 4:16 PM

    Kevin, would i be able to speak to someone one on one in support please?


    Thank you for you answer. Please reach me on email at ben@uni-span.com.au there may infact be something i can do within the current forms to suit my needs?

  • Kiran Support Team Lead
    Replied on June 28, 2016 at 4:58 PM

    This support forum is our primary support and you may ask any of your questions related to your JotForms. One of our support team members can address your query in a timely manner. You may also keep your question private so that you and our support staff only can view the thread. You may also send us an email to support@jotform.com.

    Cheers!