What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I would like to change my username

    Asked by madisonstrand on June 28, 2016 at 02:10 AM

    I have a username that is linked to an obsolete business name. When I share my form links via email it causes confusion to some of my clients. example https://form.jotform.co/madisonstrand/trade-order I would like to not show the name "madisonstrand".

    Can I please arrange to have the account username changed to my current business name? The new name should read "warbehr". example: https://form.jotform.co/warbehr/trade-order



  • Profile Image
    JotForm Support

    Answered by beril on June 28, 2016 at 03:12 AM

    As per you request, I've changed your username from madisonstrand to warbehr. For now, your new username will display your URL link.


     If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.