What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I paid for premium, but my account still reflects "free account"

    Asked by Erica Libenow on March 24, 2012 at 11:55 AM

    Please fix right away!  I need my form to be active!



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    Answered by Erica Libenow on March 24, 2012 at 12:05 PM

    please delete

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    JotForm Support

    Answered by idarktech on March 24, 2012 at 12:26 PM

    Hi Erika,

    Your account is already in Premium Status. Just kindly relog your account to be able to view the changes on your quota limits. Thanks.

    P.S. I have now set this thread  to Private.