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  • Profile Image

    Updates do not show on website

    Asked by OktaTraining on June 28, 2016 at 12:26 PM

    We recently updated the Jotform and published it on our website.

    Here's the issue: 

     

    A) If you go here: https://support.okta.com/help/articles/Knowledge_Article/Okta-Partner-Boot-Camp and then click on registration, and from the dropdown on the top of classes, you select Okta Partner Boot Camp, It will show you a list of dates of classes. All this information is correct.

     

    B) If you go here, https://support.okta.com/help/training?_ga=1.47736740.2046583111.1461442625 , and then click on sign up link in the Okta Partner Boot Camp section towards bottom. It will take you to the same page as Part A. However, when you select from the dropdown of classes for Okta Partner Bootcamp, all the dates do not show. Only a few of them show.

     

    Essentially part A and part B both share the same address: 

     

    A) https://form.jotform.com/OktaTraining/premium

    B) https://form.jotform.com/OktaTraining/Premium

     

    Is it because the letter 'p' in the word premium is lowercase for one and upper case for another?

     

     

  • Profile Image

    Answered by victor on June 28, 2016 at 01:11 PM

    After playing around with the your site a bit, I did noticed that when you open the site

    https://form.jotform.com/OktaTraining/premium

    The drop down field displays all the check boxes options.

    But when you open the other URL

    https://form.jotform.com/OktaTraining/Premium (upper case P)

    only some of the check boxes appear.

    I have tried clearing both the cache and cookies but it did not help much. In both your links can you place both URL link with the following URL

    https://form.jotform.com/OktaTraining/premium

    This should resolve the issue.