JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My form is NOT being emailed to meAsked by terryeandj on June 28, 2016 at 12:28 PM
My form STOPPED being emailed to me! It looks like it's connected to my email and it was before, but I've had a couple of orders that I didn't see because they were not emailed to me.
Hi, your email address firstname.lastname@example.org was in the bounce list , please find below the reason given by our system:Reason(s) : smtp; 552 5.2.0 7UWW1t00z03a5ZC01 - 7UWW1t00z03a5ZC01UWX2a
So please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.Also please try to set the sender address to email@example.com or firstname.lastname@example.org.
You may also check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues