- tskrodzkiAsked on June 28, 2016 at 12:43 PM
I have several clients calling me telling me there is no submit button. When I ask if they are using google chrome it is always a yes. I advise them to use a different browser and then they have no problem.
Please advise as to why my form will not work on google chrome.Page URL:
- IrshadAnswered on June 28, 2016 at 01:35 PM
I have just tested the form in Google Chrome, and few other Browsers. And I am able to see "Submit" button in all the Browser, including Google Chrome.
Please check the below screenshot of Google Chrome Browser.
So please suggest your Clients to clear Browser's CACHE. And if they still face the issue please ask more details like which Operating system they are using, and in which version of the Browser, this issue appears.
- tskrodzkiAnswered on July 12, 2016 at 10:45 PM
They are saying they can see the submit button but it won't allow them to click it. I have had 7 people in the last two days tell me the same thing. The common factor between all of them is Google Chrome and windows 10
- JotForm SupportNik_CAnswered on July 13, 2016 at 03:10 AM
I just did a submission from Mac and Windows machine(windows 10) from Chrome browsers(so please disregard test submissions I made).
I was able to submit without any issues on both computers:
I'm not sure why that happened to your users, maybe it was temporarily issue or it is something specific to those users.
If you have any additional information about when does it happen please share with us so we can check further.