Signature block is not working on a form that I have to complete

  • Bill Kuhar
    Asked on June 28, 2016 at 1:35 PM

     

    Signature block is not working on a form that I have to complete.

    the form is https://form.jotform.com/61254613681151 

    I see a block and the message below.

    I am using chrome

    The connection was reset.

     

     

    Jotform Thread 871161 Screenshot
    Page URL: https://form.jotform.com/61254613681151
  • Kiran Support Team Lead
    Replied on June 28, 2016 at 2:28 PM

    I have checked your JotForm and see that the signature widget is displayed properly at my end.

    Signature block is not working on a form that I have to complete Image 1 Screenshot 20

    Could you check if the form is loading properly on a different browser? You may also check using a private/incognito window. Please check and let us know if the issue still persists. We will be happy to assist.

  • Bill Kuhar
    Replied on June 28, 2016 at 4:45 PM
    Thanks, it was a firewall issue.
    ...
  • Kiran Support Team Lead
    Replied on June 28, 2016 at 4:49 PM

    Oh! Okay. Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm.