What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Signature block is not working on a form that I have to complete

    Asked by Bill Kuhar  on June 28, 2016 at 01:35 PM

     

    Signature block is not working on a form that I have to complete.

    the form is https://form.jotform.com/61254613681151 

    I see a block and the message below.

    I am using chrome

    The connection was reset.

     

     

    Page URL:
    https://form.jotform.com/61254613681151

    Screenshot
    block a JotForm style size message
  • Profile Image
    JotForm Support

    Answered by Kiran on June 28, 2016 at 02:28 PM

    I have checked your JotForm and see that the signature widget is displayed properly at my end.

    Could you check if the form is loading properly on a different browser? You may also check using a private/incognito window. Please check and let us know if the issue still persists. We will be happy to assist.

  • Profile Image

    Answered by Bill Kuhar  on June 28, 2016 at 04:45 PM
    Thanks, it was a firewall issue.
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on June 28, 2016 at 04:49 PM

    Oh! Okay. Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm.