- denismoquinAsked on June 28, 2016 at 03:30 PM
- JotForm SupportMikeAnswered on June 28, 2016 at 04:15 PM
The password cannot be changed from the parent account.
The sub user will need to use a Forgot Password option to reset their account password.
1) Go to login page and use the Forgot Password option.
2) Enter a sub account name or email address to receive a password reset email.
If you need any further assistance, please let us know.
- JotForm SupportJohn_BensonAnswered on November 08, 2016 at 12:11 PM
I have moved your question to a new thread so we can assist you better. Here's the URL: https://www.jotform.com/answers/985177
Please wait for our reply on that thread shortly. Thank you!