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denismoquinAsked on June 28, 2016 at 3:30 PM
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MikeReplied on June 28, 2016 at 4:15 PM
The password cannot be changed from the parent account.
The sub user will need to use a Forgot Password option to reset their account password.
1) Go to login page and use the Forgot Password option.
2) Enter a sub account name or email address to receive a password reset email.
If you need any further assistance, please let us know.
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jferraraReplied on November 8, 2016 at 9:59 AM
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John_BensonReplied on November 8, 2016 at 12:11 PM
@Jferrara
I have moved your question to a new thread so we can assist you better. Here's the URL: https://www.jotform.com/answers/985177
Please wait for our reply on that thread shortly. Thank you!