I still have no space despite deleting submissions

  • dancesomething
    Asked on June 28, 2016 at 4:45 PM

    Hi there, please help - i have recently sent out a question for people to reply to but replying has been halted due to there being no space left. I have deleted submissions, and emptied trash, and yet it still says the same.

    Hoping you can help!

    Many thanks :-) 

    Jotform Thread 871398 Screenshot
  • David JotForm Support Manager
    Replied on June 28, 2016 at 5:19 PM

    We have removed the "over the limit" status. Your account is now available. Let us know if you need more help.

  • dancesomething
    Replied on June 28, 2016 at 5:31 PM

    Oh that's great! Thank you so much for such a speedy response :-) 

     

    Gemma

  • David JotForm Support Manager
    Replied on June 28, 2016 at 5:40 PM

    You are welcome! Open a new thread if you need anything else. :-)