What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I still have no space despite deleting submissions

    Asked by dancesomething on June 28, 2016 at 04:45 PM

    Hi there, please help - i have recently sent out a question for people to reply to but replying has been halted due to there being no space left. I have deleted submissions, and emptied trash, and yet it still says the same.

    Hoping you can help!

    Many thanks :-) 

    Page URL:
    https://eu.jotform.com/myforms/

    Screenshot
    Submissions Deleting submissions thanks same and
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    JotForm Support

    Answered by BDAVID on June 28, 2016 at 05:19 PM

    We have removed the "over the limit" status. Your account is now available. Let us know if you need more help.

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    Answered by dancesomething on June 28, 2016 at 05:31 PM

    Oh that's great! Thank you so much for such a speedy response :-) 

     

    Gemma

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    JotForm Support

    Answered by BDAVID on June 28, 2016 at 05:40 PM

    You are welcome! Open a new thread if you need anything else. :-)