What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    forgot password

    Asked by RAHUL on March 25, 2012 at 12:33 AM
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    JotForm Support

    Answered by mliz on March 25, 2012 at 12:40 AM

    The email address EXACTWEBSOLUTION@GMAIL.COM is associated with a guest account there is no login for these type of accounts since it only relies on browser cookies. Once you go to jotform page you should see something  like this on the left side when you go to My Forms page:

     Click the orange Create a Free Account button and go through the process of creating your account.  Use the same email address for the existing forms so that it would be merged to your registered account.

    If you have additional questions feel free to contact us.

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    Answered by gori-mathew on March 25, 2012 at 12:49 AM


    In addition to my colleague mliz's reply above. I have included the steps on how account is reset incase you forget passord after registering your account to Free; https://www.jotform.com/page.php?p=signup;

    You can use Forgot Password button at www.jotform.com and on the bottom right of the page:

    Step 1:

    Steps 2 and 3:

    Step 4: Check your email address (EXACTWEBSOLUTION@GMAIL.CO
    M) for the password.

    Hope you will find this information helpful.